White Papers
Nortel Network Case Study: New York State Unified Court System
Category: Networking and Communications
Tags: voip, new york, productivity, cost savings, ip, network, data
Overview The New York State Unified Court System is a large and diverse organization with almost 1,200 judges. The New York State Unified Court System wanted to implement a true converged network that would drive operational cost savings, but and more importantly allow them to leverage a series of new services that would help enhance the productivity of the more than 15,000 users, while helping to simplify all sorts of court business transactions. They wanted to implement services such as Voice over IP (VoIP), video-conferencing, video-surveillance, and eLearning in the most cost-effective manner. After reviewing Nortel's Managed Services offering, the New York State Unified Court System selected Nortel to implement, monitor and manage a fully converged network, consisting of optical, data and VoIP components.
- Publisher
- Nortel Networks
- File Format
- HTML
- Date Published
- Jan 11, 2008
- Format
- Case Studies
- Topics
- Optical Networking, Switching, VoIP - IP Telephony
Nortel Networks White Papers
Nortel Network Case Study: Bharti Airtel Limited
Bharti Airtel Limited (previously called Bharti Tele-Ventures) is one of India's leading private sector providers of tel
Publisher: Nortel Networks | Tags: bharti, customer service, mobile subscribers, network, new delhi, noc, outsourcing
Carrier Ethernet Backhaul Strategies for WiMAX
WiMAX will enable tremendous growth in broadband wireless customers, applications and revenue. Analysts predict there wi
Publisher: Nortel Networks | Tags: applications, data, data services, ethernet, mobile video, real-time, revenues
UK Airport Handles More Calls With Self-Service Automation Through IVR
Newcastle International Airport wanted to reduce the burden on front-desk customer service staff through a more flexible
Publisher: Nortel Networks | Tags: applications, customer service, software, speech recognition, uk
Nortel Network Case Study: Telefonica O2 Czech Republic
Telefonica 02 Czech Republic is the largest provider of wireless voice and data services in the Czech Republic. Telefoni
Publisher: Nortel Networks | Tags: cdma, data, data services
Nortel Network Case Study: Suncor Energy Inc.
Suncor Energy Inc. is a rapidly growing $11 billion integrated energy company headquartered in Alberta, Canada. With a m
Publisher: Nortel Networks | Tags: infrastructure, ip, meridian, network, network infrastructure, pbx, voip
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7