White Papers

IP Telephony Company Staff Each Save 30 Minutes a Day With Unified Communications

Category: Software and Web Development, Networking and Communications

Tags: instant messaging, unified communications, voip, microsoft office, office, ip, infrastructure, unified, marketing

Overview Telephony firm webcall, a Microsoft Gold Certified Partner, offers software-based Voice over IP (VoIP) telephony solutions to businesses across Europe, the Middle East, and Africa. The organization is among the first to implement a true unified communications infrastructure, rolling out Microsoft Office Communications Server 2007, with the goal of marketing the solution to customers. The infrastructure replaces the company's e-phone VoIP solution and delivers advanced functionality that helps users to switch seamlessly between instant messaging, voice, and video. Direct federation with other businesses promotes active collaboration with customers and partners, and employees are using mobile integration to work more flexibly from outside the office. In addition, multiparty conference features have helped the business cut the need for face-to-face, webcall meetings by 50 percent.

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Publisher: Microsoft
File Format: WORD
Date Published: Feb 19, 2008
Format: Case Studies
Topics: IM, Email, VoIP - IP Telephony

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