White Papers
How Cisco IT in India Converged the VoIP and PSTN Infrastructure
Category: IT Management, Networking and Communications
Overview Limited call-center status and IN Exchange helped make communication more convenient for some Cisco employees, but did not resolve the basic and most obvious issue created by the restriction on PSTN and VoIP interconnection. Because PSTN and VoIP could not be interconnected, two network infrastructures were needed - essentially two of everything: two phones on every desk, two voice mailboxes for every employee, and two Cisco CallManager clusters. Achieving dual voicemail systems became the initial focus for integrating the two infrastructures. Messages left for employees on their VoIP line were stored in a Cisco Unity voicemail system, while PSTN line messages were stored in another brand of voice messaging system.
- Publisher
- Cisco Systems
- File Format
- Date Published
- Mar 5, 2008
- Format
- Case Studies
- Topics
- Voice Mail, Infrastructure Management, VoIP - IP Telephony
Similiar White Papers
Consolidate Communications Infrastructure
Forrester's Elizabeth Herrell, Cisco Unified Communications experts, and business owners discuss consolidating the commu
Publisher: Cisco Systems | Tags: infrastructure, ip, tco
'Must Have': Defining Your IP Phone System
This article from voip-magazine.com discusses how decision makers seeking a new communications solution can understand t
Publisher: Cisco Systems | Tags: ip, pbx, tco
An Open Approach to Advanced Voice Applications for Cisco CallManager
Deploying open applications alongside Cisco CallManager can transform your telephony architecture from a world of
Publisher: Adomo | Tags: applications, infrastructure, ip, pbx, productivity
Cisco Systems White Papers
Understanding Multiple Spanning Tree Protocol (802.1s)
Multiple Spanning Tree (MST) is a new IEEE standard inspired from the Cisco proprietary Multiple Instances Spanning Tree
Publisher: Cisco Systems
Building a Small Office Network: Getting Started
An introduction to the business benefits of routing and switching technology. Learn what it can do for you. <!-- Growth
Publisher: Cisco Systems | Tags: office
Cisco Catalyst 6500 Series Virtual Switching System (VSS) 1440
The Cisco Catalyst 6500 Series Virtual Switching System (VSS) 1440 is a new and exciting innovation on the Cisco Catalys
Publisher: Cisco Systems | Tags: management, network
Remote VPN Client Load Balancing on ASA 5500 Configuration Example
Load balancing is the ability to have Cisco VPN Clients shared across multiple Adaptive Security Appliance (ASA) units w
Publisher: Cisco Systems | Tags: asa, ip, vpn
What is a Wireless Network?: The Basics
Find out how small businesses are using both wireless networks and WiFi hotspots to stay in touch with co-workers, custo
Publisher: Cisco Systems | Tags: wireless networks
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7