White Papers

Attracting Students and Faculty to Western Kentucky With Intelligent Multi-Campus Voice, IM, Video and Mobility Applications

Overview Western Kentucky University wanted to increase the productivity and quality of faculty, staff and student interactions, including flexible methods of remote instruction and remote "Virtual" office hours across seven campuses. To bring students and faculty together for classes and meetings across seven campuses, Western Kentucky University engineered individualized video communications consisting of Avaya Softphone with Video Integrator and Avaya Communication Manager, extending a campus-wide video application that also employs Polycom gatekeepers and endpoints, including rooms with high-definition video. Avaya also implemented an IP Telephony Solution with Extension to Cellular (EC 500) to offer one-number access to desk and mobile phones. Coupling these with Avaya one-X Mobile Edition also enabled users to access advanced enterprise-based (PBX) calling features from their mobile phones.

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Publisher
Avaya
File Format
PDF
Date Published
Jun 11, 2008
Format
Case Studies
Topics
Communications Software, Streaming Media, VoIP - IP Telephony

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