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Avaya Case Study: Ampacet

Overview Ampacet is the world's leading volume provider of color and additive masterbatch solutions. Since 1937, the company has delivered consistent, high quality products and services. Ampacet knew its existing Alcatel telephony solution - with no spare parts available and no possible scalability for future growth - was obsolete and presented a significant business liability and competitive disadvantage. Ampacet also needed to free up room at its Tortuguitas facilities for new employees and more laboratory space. Ampacet reached out to Artel Soluciones, an Avaya BusinessPartner, for help in choosing the right Avaya Intelligent Communications solution for its two locations in Argentina. Artel Soluciones scheduled an on-site demo for the decision makers at Ampacet.

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Publisher
Avaya
File Format
PDF
Date Published
Jun 11, 2008
Format
Case Studies
Topics
Voice - Data Integration, VoIP - IP Telephony

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