White Papers

KLIKON Boosts Competitive Advantage and Customer Service Offerings With Advanced Network Management

Category: IT Management, Networking and Communications

Tags: voip, managed services, ip, infrastructure

Overview KLIKON Solutions provides networking and infrastructure solutions and services to more than 100 clients across Australia. To take advantage of the growth in IT managed services, KLIKON needed to ensure that its offerings are competitive both in terms of cost and quality. To attract more clients to its network-based services, KLIKON needed to enhance its offerings and capabilities, boosting its ability to monitor, manage and report on customer devices and networking environments. After assessing four options from different vendors, KLIKON selected integrated CA Network & Voice Management and CA Service Availability Management solutions.

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Publisher: CA (Computer Associates)
File Format: PDF
Date Published: Jun 12, 2008
Format: Case Studies
Topics: Service Level Management, Voice - Data Integration, VoIP - IP Telephony

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