White Papers

Network Management Solution Enables Siemens Enterprise Communications to Increase Customer Offerings and Revenue

Tags: network management, voip, sec, ip, network, management

Overview Siemens Enterprise Communications (SEC) is the largest provider of Open Communications in the world. To maintain its competitive edge, the company needed to provide high-quality and cost-effective services in accordance with customers needs. When SEC wanted to expand its network management offering in Brazil, it needed to ensure it could meet the service levels demanded of customers while at the same time keeping operating costs low. To enable round-the-clock monitoring and management of its customers' networks, SEC implemented a CA Network & Voice Management solution. The company can now detect and fix faults on 30,000 distributed and disparate IT devices much more quickly, and prioritize its response according to business and customer needs.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: CA (Computer Associates)
File Format: PDF
Date Published: Jun 12, 2008
Format: Case Studies
Topics: Network Administration, Voice - Data Integration, VoIP - IP Telephony

Similiar White Papers

Is Your Network Ready for VoIP?

For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within

Publisher: Packeteer | Tags: circuit-switched, data, ip, ip-pbx, network, pbx, voice over ip, voip, wan

Making the Right Call: Ensuring a Successful IP Telephony Implementation

The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice

Publisher: Packeteer | Tags: cost savings, data, ip, network, voip

CA (Computer Associates) White Papers

The Adoption of ITIL in Large Enterprises

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »