Making the Right Call: Ensuring a Successful IP Telephony Implementation

Overview The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction in phone tariffs are all good for business. But more interestingly,the converged network introduces a new paradigm in inter-office communications.

Real-time communications, such as escalating an Instant Message (IM) to a voice call mid-message or integrating presence data with multimedia and "traditional" communications like e-mail are rapidly being recognized and embraced as a true competitive advantage. Even simple things like being able to transfer your own extension number while visiting a branch office or just being able to have the same phone extension at multiple locations can really add up in terms of cost savings and convenience.

Download this paper to read what makes a good convergence strategy, and see the six questions to ask that are essential towards ensuring a successful IP telephony implementation.