White Papers

Investment Company Employees Improve Collaboration With Unified Communications

Category: Software and Web Development, Networking and Communications

Tags: instant messaging, voip, microsoft office, office, real-time, financial services, ip

Overview Switzerland-based Horizon21 is a successful financial services company, dedicated to identifying and exploiting attractive investment opportunities. Most of its employees spend the day at their desks using Voice over IP (VoIP) and e-mail to collaborate with colleagues, business partners, and clients. To support faster and more efficient day-to-day communication with colleagues, Horizon21 wanted to increase the number of real-time communications channels and reduce dependency on e-mail. To meet these goals, Horizon21 deployed Microsoft Office Communications Server 2007 and Microsoft Office Communicator 2007. The new solution's instant messaging, presence awareness, and VoIP telephony have reduced e-mail traffic and the number of unanswered calls, helping employees work more effectively.

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Publisher: Microsoft
File Format: WORD
Date Published: Nov 4, 2008
Format: Case Studies
Topics: IM, Email, VoIP - IP Telephony

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