White Papers

Application Notes for Configuring SIP Connectivity Between Avaya Voice Portal and Avaya Communication Manager Using Avaya SIP Enablement Services - Issue 1.0

Overview This paper describe how to configure SIP connectivity between Avaya Voice Portal (VP) and Avaya Communication Manager using Avaya SIP Enablement Services (SES). The configuration consists of an Avaya SES home server functioning as a SIP proxy/registrar server with SIP trunking to Avaya Communication Manager. Avaya VP is a web-based and speech enabled interactive voice response system that is configured as an adjunct system on the Avaya SES home server. Secure SIP connectivity is achieved by utilizing Transport Layer Security (TLS) as the proxy transport for SIP signaling between Avaya Communication Manager, Avaya SES, and Avaya VP. In addition, this paper describe how to configure media encryption using Secure Real-Time Protocol (SRTP) to enable secure communications for self-service customers.

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Publisher
Avaya
File Format
PDF
Date Published
Aug 7, 2009
Format
White Papers
Topics
Communications Software, File and Network Servers, Industry Standard Protocols

Avaya White Papers

A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0

A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0

These Application Notes describe the procedures to configure the AutoQoS features for VoIP on the Cisco Routers and Cata

Publisher: Avaya  |  Tags: infrastructure, ip, network, network infrastructure, qos, software, voip

Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone

Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone

This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP

Publisher: Avaya  |  Tags: ip, software, ssl, vpn

Avaya Case Study: Harrah's Entertainment, Inc.

Avaya Case Study: Harrah's Entertainment, Inc.

Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate system

Publisher: Avaya  |  Tags: productivity

Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment

Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment

The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard

Publisher: Avaya

Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0

Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0

Customers almost always encounter dial plan problems when they consolidate multiple independent office systems together

Publisher: Avaya  |  Tags: server