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silicon.com > White Papers > IT Management > IT Budgeting
Empresa Tejofran De Saneamento e Servicos Ltda. Expands Its Financial Vision
Founded in 1957, Empresa Tejofran de Saneamento e Servicos Ltda. (Tejofran) is a pioneer in the service outsourcing indu Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Financial Services Firm Saves $32 Million
A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and i Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Georgia Technology Authority Leverages Gartner IT Benchmarking Capabilities to Reduce Costs by $28.6 Million
The challenge was to where be the savings from GTA's newly streamlined organization? And how does GTA's spending compare Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Outsourcing Delivers Flexibility, Convenience
Serving residents, professionals and students in one of Ohio's fastest-growing counties, Medina County Federal Credit Un Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > Business Functions
New Contact Center Improves Service Boosts Efficiencies and Reduces Costs
FranklinCovey is widely regarded as the global leader in productivity tools and effectiveness training - from its Frankl Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Business Process Outsourcing Specialist Builds Export Sales With RSA Access Manager Web Access Management Solution
Datamail is a total document solutions company, dedicated to evolving the document as a business tool. The key to succes Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Sharing: Global Sourcing Trends
Economic and social drivers such as labor arbitrage and tax incentives, as well as access to global talent and global ma Read more
Nov 14, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Secure Internet Single Sign-On 101
With the success of Single Sign-On (SSO) inside the enterprise, users are calling for interoperability outside of the en Read more
Nov 14, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Taxing Issues in Strategic Sourcing Decisions
Today's economic environment is forcing companies to assess their core competencies and identify more efficient operatin Read more
Nov 14, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Recession Proof Your Business Email Through Outsourcing
Email's importance is overshadowed only by the formidable task of keeping everything up and running as close to 24x7 as Read more
Nov 14, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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