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Latest Performance Budgeting and Management White Papers
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silicon.com > White Papers > IT Management > IT Budgeting
The Customer Collective - What is Your Recession Sales Strategy?
Most organizations see it is as the former, missing significant opportunity to grow their business. A lot of companies a Read more
Dec 1, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
IDG White Paper: How to Respond Quickly to Changing Market Demands by Streamlining Processes
To thrive in today's competitive market midsize organizations need to be agile, responding quickly to changing market co Read more
Dec 1, 2009
silicon.com > White Papers > Professions and Industries > Government
IDG White Paper: How You Can Gain Business Advantage by Protecting Against Internal & External Threats
Recent years have seen increasing demands on midsize organizations to ensure compliance with changing legal, financial a Read more
Dec 1, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Zen and the Art of the Balanced Scorecard
Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. A recent s Read more
Nov 25, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Building the Business Case
Business cases are arguments for or against making a specific decision based on economic considerations. They are tools Read more
Nov 25, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Implementing Cisco's Web 2.0 Collaboration Technologies
While changes and improvements in information technology and telephony will very likely continue, today the benefits of Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
Shared Services: The Practicalities of Local Council Cost Reduction
Local government in the UK has been undergoing modernisation initiatives centred on IT. Substantial investments have bee Read more
Nov 23, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Maximize customer insight to achieve your goals
EFM is a system for centralizing the collection, management, and use of feedback throughout your organization. It enable Read more
Nov 3, 2009
silicon.com > White Papers > IT Management > IT Budgeting
The business value of Portal for Telecommunications- Telco ROI Framework
Learn more about the benefit areas and value propositions of a web portals for telecommunications in this sample Telco R Read more
Oct 27, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
The Performance Manager
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the par Read more
Oct 23, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
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Must read on silicon.com
- The Customer Collective - What is Your Recession Sales Strategy?
- IDG White Paper: How to Respond Quickly to Changing Market Demands by Streamlining Processes
- IDG White Paper: How You Can Gain Business Advantage by Protecting Against Internal & External Threats
- Zen and the Art of the Balanced Scorecard
- Building the Business Case
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