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ProactiveNet: Mapping ProactiveNet to ITIL Problem Management Disciplines
In response to the pressures IT organizations facings, they are looking for ways to streamline their efforts and work as Read more
Mar 15, 2006
silicon.com > White Papers
Mapping ProactiveNet to ITIL Service Level Management Disciplines
The IT Infrastructure Library (ITIL) framework offers IT organizations a methodology to achieve that goal by linking bus Read more
Mar 15, 2006
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