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silicon.com > White Papers > IT Management > IT Infrastructure
Guide to cost optimization: 4 ways to gain operational advantage
In today's economic environment, companies everywhere seek to reduce the cost of operations. Did you know that organiza Read more
Dec 17, 2009
silicon.com > White Papers > Professions and Industries > Financial Services
Google Apps 2nd Wind ROI Case Study
Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company ach Read more
Dec 8, 2009
silicon.com > White Papers > IT Management > Business Functions
City of St. Petersburg Improves Buying Power and Saves US$4.9 Million by Centralizing Procurement
City of St. Petersburg wanted to eliminate error-prone paper processes with self-service ordering, while improving produ Read more
Dec 3, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Dell¿ Proconsult Windows 7 Readiness Assessment FAQ
What is the Microsoft®Windows®7 Readiness Assessment (W7RA)? W7RA is a gap analysis of a customer's ability to migrate Read more
Dec 2, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Components
Enhance Customer Loyalty through Higher Responsiveness
The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Inter Read more
Dec 2, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Automating Complete PO Document Packages for Procure-to-Pay Performance with ERP Systems
Intelligent automation technology offers businesses the ability to eliminate the inefficiencies of manual document manag Read more
Nov 23, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Case Study: Key Factors for Successful Indirect Procurement Outsourcing
Telstra is Australia's largest communications and information service provider, with revenue of more than A$23.7 billion Read more
Nov 19, 2009
silicon.com > White Papers > Enterprise Applications > Workflow Management
Know the Cost of Filing Your Paper Documents
This document is an overview of some information found in the literature on the cost and savings of document management. Read more
Nov 9, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
The 2009 Handbook of Application Delivery
Ensuring acceptable application delivery will become even more difficult over the next few years. As a result, IT organi Read more
Oct 20, 2009
silicon.com > White Papers > IT Management > Business Functions
Barts and the London NHS Trust Lowers Procurement Costs to Become One of the Most Efficient NHS Trusts
Barts and The London NHS Trust wanted to gain real-time view of spend commitment, increase purchase order accuracy, and Read more
Oct 2, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Must read on silicon.com
- Guide to cost optimization: 4 ways to gain operational advantage
- Google Apps 2nd Wind ROI Case Study
- City of St. Petersburg Improves Buying Power and Saves US$4.9 Million by Centralizing Procurement
- Dell¿ Proconsult Windows 7 Readiness Assessment FAQ
- Enhance Customer Loyalty through Higher Responsiveness
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