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silicon.com > White Papers > Enterprise Applications > Customer Management
Amerifit Brands Facilitates Business Growth With Automated Manufacturing Resource Planning Solution
Amerifit Brands, Inc. wanted to replace the company's outdated order and inventory systems with a scalable, comprehensiv Read more
Dec 3, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Dell¿ Proconsult Windows 7 Readiness Assessment FAQ
What is the Microsoft®Windows®7 Readiness Assessment (W7RA)? W7RA is a gap analysis of a customer's ability to migrate Read more
Dec 2, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Dell PC Deployment Optimization Model
Map out a plan to reduce your organization's PC deployment costs while deploying faster and with less disruption to work Read more
Dec 2, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Components
Enhance Customer Loyalty through Higher Responsiveness
The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Inter Read more
Dec 2, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Video: Enabling Agile and Intelligent Businesses
Watch the free, on-demand video to learn how Oracle SOA Suite 11g is a significant step forward toward empowering enterp Read more
Dec 2, 2009
silicon.com > White Papers > IT Management > Business Functions
Using Emotional Intelligence in the Technical Professions
In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Exchange Server 2007: What To Expect
Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Budgeting
The Value of Virtualization
Virtualization offers multiple ways to save money, including hardware purchase, power and cooling costs over time, and s Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Effectively Managing Team Conflict
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team confli Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > Business Functions
Using the Six Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion proces Read more
Nov 25, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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