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Latest Sales Force Automation White Papers
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silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to cus Read more
Dec 1, 2009
silicon.com > White Papers > IT Management > Business Functions
It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within p Read more
Dec 1, 2009
silicon.com > White Papers > IT Management > Business Functions
CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winni Read more
Dec 1, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficien Read more
Dec 1, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
When CEOs, CFOs and CIOs of mid-sized companies face the prospect of transitioning to a top-tier enterprise application Read more
Dec 1, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Winning in Today's Environment: Six Imperatives for the Chief Sales Officer
This white paper examines six challenges, or imperatives, that every chief sales officer faces in the current environmen Read more
Nov 24, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Challenging the economic downturn
HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > Business Functions
Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industr Read more
Nov 5, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
The Top 10 Secrets to Using Data Mining to Succeed at CRM
Companies that have successfully used data mining to boost their CRM efforts have a wealth of experience to share. This Read more
Nov 3, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Increasing marketing campaign profitability with predictive analytics
Discover how predictive analytics can help your company move from large, unfocused marketing campaigns with low response Read more
Nov 3, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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