- silicon.com
- White Papers
- Results
Latest White Papers
Showing results 11 to 20 of 55
Follow this topic: RSS
silicon.com > White Papers
Unified Communications Pocket Guide
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduc Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Telecommunications
VoIP System Helps Raleigh Medical Group Improve Patient Services
Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costl Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
IP Telephony Executive Guide 2007
If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will Read more
Mar 18, 2009
silicon.com > White Papers
Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements
After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone Read more
Mar 18, 2009
silicon.com > White Papers
Opening the Door to VoIP--and More Effective Phone Communications
When YSG Door Security Consultants began exploring IP-based phone systems, it was because the company realized it needed Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
VoIP in K-12 Education: Leveraging Data Networks and E-Rate Funding
Phone systems in schools across the country are undergoing a major transformation, fueled by E-Rate funding and VoIP tec Read more
Oct 2, 2008
silicon.com > White Papers
InfoTech Report - Strategies for IP Telephony Evaluation and Migration
InfoTech conducted in-depth interviews with three enterprises regarding their IP telephony deployments. These enterpris Read more
Oct 2, 2008
silicon.com > White Papers
Network Readiness For VoIP
Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but deliveri Read more
Oct 2, 2008
silicon.com > White Papers
California Superior Court Switches to VoIP to Improve Service and Cut Costs
After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP soluti Read more
Apr 2, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
VoIP: Enhancing Customer Responsiveness and Employee Productivity at NORPAC Foods
When NORPAC Foods needed to replace three outdated and poorly performing PBX systems, it evaluated a variety of alternat Read more
Apr 2, 2008
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Must read on silicon.com
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7