White Papers

FedEx Kinko's Turns to Unified Messaging to Streamline User and Administrative Tasks

Overview FedEx Kinko's Office and Print Services is a familiar stop for people needing to make copies, create documents, rent a computer, ship a package, or do other business-related tasks. The company, which is expanding rapidly, sought a technology to replace an aging voice-mail system at its corporate facilities in Texas. Working with Microsoft Services and Gold Systems, a Microsoft Gold Certified Partner, FedEx Kinko's is deploying an Exchange Unified Messaging solution using Microsoft Exchange Server 2007. With the new solution, the company has eliminated the cost and administrative overhead of a separate voice-mail system. Users can access their voice mail, faxes, and e-mail messages within their Microsoft Office Outlook messaging and collaboration client or by using Outlook Web Access.

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Publisher: Microsoft
File Format: WORD
Date Published: Sep 28, 2007
Format: Case Studies
Topics: Email, Application Servers

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