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Engineering Firm Expects Communications Upgrade to Save $1 Million Annually

Tags: instant messaging, microsoft office, office, data

Overview Pennoni Associates is a multidiscipline engineering firm with 20 offices in the northeastern United States. Employees in branch offices sometimes struggled to collaborate effectively over long distances. Pennoni upgraded to Microsoft Office Communications Server 2007 and Office Communicator 2007 to help the firm form teams and exchange information faster and more flexibly than its competitors. The new solution fully integrates with the firm's existing third-party telephone system, and Pennoni employees can see who is available, exchange data, avoid travel costs, and balance workload between offices using features like presence, instant messaging, and conferencing. With these improved communication tools, employees are more efficient, and the firm expects to save more than U.S.$1 million annually.

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Publisher: Microsoft
File Format: WORD
Date Published: Nov 4, 2008
Format: Case Studies
Topics: IM, Communications Software

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