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Trifolium Case Study: British Petroleum

Overview British Petroleum (BP) had a change management problem. Any change to their IT infrastructure, whether as simple as the installation of new software on a server or as complex as moving an entire call center, had to flow through a complicated internal approval process. BP's situation called for intense research, creative thinking and immediate action. RevX.net, a Trifolium partner and an expert in business process management tools, worked with BP to devise a solution; Trifolium then designed and implemented a highly configurable, scalable, multi-tier, object-oriented answer. BP deployed Global Change Management System which is a sophisticated Java servlet application that uses Java Server Pages (JSPs) to dynamically generate the user interface, allowing for automated change management via any Web browser.

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Publisher
Trifolium
File Format
PDF
Date Published
Dec 2, 2008
Format
Case Studies
Topics
Java, Object-Oriented, Programming Languages

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