White Papers
Emerging Technologies Case Study: Kuwait Finance House (KFH)
Category: Software and Web Development, IT Management
Overview KFH provides a wide range of Islamic and Sharia compliant products and services that cover a number of industries in the Arab World. Emerging Technologies successfully developed and deployed Hello Banking - a bilingual (Arabic & English) speech recognition portal - giving KFH customers easy access to banking, real estate and commercial services over the phone. The solution enabled KFH to increase their customer satisfaction rates, improve the service's quality and enhance overall operational efficiency.
- Publisher
- Emerging Technologies
- File Format
- HTML
- Date Published
- Dec 24, 2008
- Format
- Case Studies
- Topics
- Voice Recognition, Portals, Customer Support Services
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