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silicon.com > White Papers > IT Management > User Satisfaction
Aligning IT Service Goals with business objectives
Successful IT executives build world-class organizations by designing technology departments that exceed strategic goals Read more
Mar 18, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Desktop Client OS
Patch Management: Managing and Maintaining Windows Updates
The number of patches and updates software vendors release is increasing, as is the complexity of the patches, updates, Read more
Mar 18, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
TechRepublic Web Hosting Evaluation Guide
Together TechRepublic and Web Hosting Unleashed bring you the all new Web Hosting Evaluation Guide. This download includ Read more
Mar 3, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
TechRepublic Resource Guide - IP-PBX Technical Strategies
This TechRepublic Resource Guide lists useful strategies for deploying an IP PBX. Download this guide to learn Read more
Oct 11, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
TechRepublic Resource Guide - VoIP Best Practices
This TechRepublic Resource Guide will help you determine what you need to know to get the most out of your VoIP system. Read more
Oct 11, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
TechRepublic Resource Guide: Archiving and Storing E-mail
Download this TechRepublic Resource Guide for important information on starting, implementing, and maintaining an e-mail Read more
Sep 2, 2008
silicon.com > White Papers > Storage > Management
TechRepublic SolutionBase: Expanding storage options with Windows Storage Server
Windows Server 2003 is a fine file and print server solution, but it when it comes to large amounts of storage, you need Read more
Aug 12, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
The Network Address Inventory script
Use this VBScript to inventory the Host name, IP address, and MAC address of every computer on your network using Micros Read more
Jul 3, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Print directory script
This script from Greg Shultz uses several file system properties to gather the names, dates, and sizes of all the files Read more
Jul 3, 2008
silicon.com > White Papers
The Find Master Browser Utility script
Use this VBScript to locate the master browser in any Windows peer-to-peer workgroup. Read more
Jul 3, 2008
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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