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Muzak Tunes its Telephony System with ShoreTel

Overview As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not scale to support the company's tremendous growth. With 200 offices worldwide using more than 30 different kinds of telephones, the complexity and costs were staggering. After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose the ShoreTel system for its performance, ease of use, functionality, and support. Download this case study to read more about the scope of Muzak's VoIP deployment and how it is helping the company improve its business.

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Publisher: ShoreTel
File Format: PDF
Date Published: Apr 2, 2008
Format: Case Studies
Topics: Telephony Systems - PBX, Access Technologies, Voice - Data Integration, TCP - IP, VoIP - IP Telephony, Telecom Services

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