The OSS Guide for Telecom Service Providers and ISPs

Overview Operational Support Systems (OSS) are now key to the competitive strategy of modern service providers. ‘Big pipes’ are old news - customers know you can give them the bandwidth they expect. But can you give them the service they expect? If you can’t offer seamless integration and interoperability over a wide range of platforms you’ll struggle to win and retain customers in today’s marketplace. The OSS Guide for Telecom Service Providers & ISPs by leading independent consultant Dr Tony Judge is a road map to best-in-class OSS.

This vital handbook gives immediate access to shrewd, insightful, expert advice in this complex field at a fraction of the fees charged by any consultancy.
The OSS Guide for Telecom Service Providers & ISPs:
* Contains a wealth of practical guidance based on experience of many real world OSS projects
* Reviews relevant OSS standards and their application
* Is a guide to defining your OSS requirements, designing an OSS solution and how to recognise good and bad architectural features
* Provides detailed guidance on how to procure OSS solutions and how to avoid some common procurement problems
* Looks at the factors that lead to successful OSS implementations, including how to organise OSS projects
* Has a special chapter on OSS issues of particular relevance for ISPs
* Addresses operations and maintenance of OSS solutions - areas which are often neglected by other OSS reports
* Categorises the main types of OSS applications and identifies leading vendors and products for each category
* Provides an OSS checklist to assist start-up service providers in identifying their OSS needs.

The guide is written from the service providers’ perspective to help them with a wide range of OSS issues. It is also relevant for other industry players such as OSS vendors, consultancies or system integrators who need to gain an insight into their clients’ OSS priorities.