White Papers

Straight Talking - Communication Overload, 9 Ways to Go on Hold

Overview The ability to make and receive phone calls while travelling on the train or driving (where legally permitted), and pick up and respond to emails while in some boring meeting or other on a laptop or handheld mobile email gadget may simply be generating increased activity rather than productivity. Sometimes it's not "Good to talk", at least when there's nothing to say. With so many communications channel options there is nothing to manage the sequencing or interaction between different channels. A voicemail sent after an email may be listened to first, as there is no knowledge of order between communication systems.

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Publisher
Quocirca
File Format
PDF
Date Published
Feb 21, 2009
Format
White Papers
Topics
Voice Mail, Mobile - Wireless Communications

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