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Asia-Pacific: Metrics for Service Level Agreements (SLAs)

Tags: data

Overview This webcast will provide an overview on how to select metrics for an SLA, types of metrics that should not be used, how many metrics are appropriate for an SLA, and sources of data for metrics.

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Publisher: BetterManagement.com
File Format: Webcast
Date Published: Aug 28, 2004
Format: Webcasts
Topics: SLA

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