White Papers

Small Business Webcast: Use SharePoint Services to Contact Your Help Desk (Level 100)

Overview Are you looking for a way to enable users in your organization to contact your help desk? Microsoft Windows SharePoint Services might be the solution you need. In this webcast, learn how to set up a help desk connection for all your users and quickly access your company's computer support team through a SharePoint intranet site.

Download White Paper

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher
Microsoft
File Format
Webcast
Date Published
Jul 21, 2005
Format
Webcasts
Topics
Help Desk

Similiar White Papers

10 extra questions to help you make the best help desk hire

10 extra questions to help you make the best help desk hire

Finding a good help desk analyst requires more than simply assessing candidates' technical abilities. Here are 10 questi

Publisher: TechRepublic  |  Tags: html, operating systems

Service Desk/Helpdesk Metrics and Reporting : Getting Started

Service Desk/Helpdesk Metrics and Reporting : Getting Started

This White Paper is for IT Service Desk and Helpdesk Managers who are trying to turn raw data gathered from IT Service M

Publisher: Serio  |  Tags: data, itil, management

Measure help desk performance more effectively

Measure help desk performance more effectively

This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines different approach

Publisher: TechRepublic  |  Tags: customer satisfaction

Using HP Web Jetadmin 10.0 in Help Desk Operations

Using HP Web Jetadmin 10.0 in Help Desk Operations

HP Web Jetadmin 10.0 contains many tools for troubleshooting printers. As a result, it is increasingly being used as a H

Publisher: Hewlett-Packard (HP)  |  Tags: email, printers

The Adoption of ITIL in Large Enterprises

The Adoption of ITIL in Large Enterprises

The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The pro

Publisher: CA (Computer Associates)  |  Tags: itil, management, service management

Microsoft White Papers

Guide to Creating and Configuring a Server Cluster under Windows Server 2003

Guide to Creating and Configuring a Server Cluster under Windows Server 2003

A server cluster is a group of independent servers working collectively and running the Microsoft Cluster Service (MSCS)

Publisher: Microsoft  |  Tags: applications, microsoft windows, operating systems, server, windows server

TechNet Webcast: Managing Hyper-V Virtual Machines With WMI and Windows PowerShell (Level 300)

TechNet Webcast: Managing Hyper-V Virtual Machines With WMI and Windows PowerShell (Level 300)

Before the beta release of Microsoft System Center Virtual Machine Manager 2008, there was only one option for automatin

Publisher: Microsoft  |  Tags: beta, management, windows server, windows server 2008

Configuring Wireless Settings Using Windows Server 2003 Group Policy

Configuring Wireless Settings Using Windows Server 2003 Group Policy

To automate the configuration of wireless network settings for Windows XP with Service Pack 2 (SP2), Windows XP with Ser

Publisher: Microsoft  |  Tags: active directory, network, sp1, sp2, windows server, windows xp, xp

Taking Advantage of Microsoft Enterprise Library 4.0 for Visual Studio 2008

Taking Advantage of Microsoft Enterprise Library 4.0 for Visual Studio 2008

Microsoft Enterprise Library is a collection of reusable software components (application blocks) designed to assist sof

Publisher: Microsoft  |  Tags: developers, software

TechNet Webcast: Windows Server 2008 Terminal Services Security and Authentication (Level 300)

TechNet Webcast: Windows Server 2008 Terminal Services Security and Authentication (Level 300)

The attendee of this webcast will learn how Windows Server 2008 Terminal Services can provide a solution. The presenter

Publisher: Microsoft  |  Tags: windows server, windows server 2008