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Sample SLA for outsourced data backups and retrievals

Overview Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you understand what should be included in this type of SLA and the legal and operational protections that you need to have in place.

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Publisher
TechRepublic
File Format
Other Download
Date Published
May 17, 2006
Format
White Papers
Topics
SLA, Outsourcing, Back-up

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