White Papers

Aeronautics Manufacturer Reduces Help Desk Calls With Exchange Server Analysis Tool

Tags: spam, microsoft office, office, network

Overview Precision Aerostructures of Wellington, Kansas, provides manufacturing, subassembly, and component kitting capabilities for airplane fuselage and wing structures. Scheduling conflicts disrupted business when employees could no longer view conference room availability in their Microsoft Office Outlook 2003 meeting requests. After weeks of troubleshooting, the network administrator ran the Microsoft Exchange Server Best Practices Analyzer Tool. The detailed information it provided about the company's Microsoft Exchange Server 2003 deployment enabled him to quickly identify the source of the problem and correct it. Using the greater visibility into Exchange Server 2003 that the Exchange Server Best Practices Analyzer makes possible, he made improvements to system performance that resulted in 25 percent fewer Exchange Server - related help desk calls and more effective spam filtering.

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Publisher: Microsoft
File Format: WORD
Date Published: Sep 20, 2006
Format: Case Studies
Topics: Help Desk

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