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Technology Audit: Touchpaper Software Plc - IT Business Management Suite

Tags: kpis, infrastructure, management, applications

Overview Touchpaper IT Business Management (ITBM) is a comprehensive suite of Infrastructure management modules that can be deployed in a standalone manner or as a fully integrated system. ITBM enables measurement of the IT function against the enterprise's strategic and operational goals, represented by Key Performance Indicators (KPIs). The company has built upon its extensive experience in Help Desk solutions to develop its ITBM suite. It provides tight integration of its product modules, delivered through a single Smart Client and Web browser interface, enabling the management of end users, infrastructure, and applications.

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Publisher: Touchpaper Software
File Format: PDF
Date Published: Apr 10, 2008
Format: White Papers
Topics: Help Desk, Infrastructure Management

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