White Papers

ClubCorp Balances High Tech and High Touch With the Help of BMC Service Desk Express Suite

Overview Dallas-based ClubCorp is the world leader in private clubs. ClubCorp wanted to leverage technology to deliver superior customer service and create a personalized, private club experience for ClubCorp members and guests. ClubCorp deployed BMC software for its solution and implemented BMC Service Desk Express Suite which helps the IT organization to keep information systems running so that employees have immediate access to customer preferences and interests, and can customize ClubCorp members' and guests' experience in a variety of ways.

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Publisher
BMC Software
File Format
PDF
Date Published
Jul 11, 2008
Format
Case Studies
Topics
Help Desk, Customer Support Services

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