White Papers

Largest U.S. Integrated Direct Marketer of Consumer Electronics Maintains Hundreds of Customized Enterprise Applications With BMC Application Problem Resolution

Category: IT Management

Tags: itil

Overview Crutchfield Corporation is the nation's first integrated marketer of consumer electronics products. The company needed to streamline integration, migration, upgrades, and general problem resolution for an exceptionally complex, proprietary, 250-application enterprise system. Crutchfield deployed BMC systems for its solution and implemented BMC AppSight Application Problem Resolution System to swiftly pinpoint problem root causes at every level, slashing diagnostic time and speeding time to resolution.

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Publisher
BMC Software
File Format
PDF
Date Published
Jul 11, 2008
Format
Case Studies
Topics
ITIL

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