White Papers
The Virtual Support Center: Delivering Support Anytime, Anywhere
Category: IT Management, Enterprise Applications
Tags: cost savings
Overview This new SupportIndustry.com white paper examines key benefits of a virtual support center, including significantly reduced costs improved service delivery and improved customer and employee satisfaction.
Download this research-rich paper to learn:
- What's driving companies to explore a virtual support model
- How virtual support results in cost savings, soaring satisfaction and ultimate scalability
- How on-demand remote-support technology helps companies gain maximum ROI
- Publisher
- Citrix Online
- File Format
- Date Published
- Nov 7, 2008
- Format
- White Papers
- Topics
- Help Desk, Call Center - Contact, Cost Control - Risk Mgmt., Customer Support Services
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