White Papers

A Logic Based SLA Management Framework

Category: IT Management

Tags: management

Overview Management, execution and maintenance of Service Level Agreements (SLAs) in the upcoming service oriented IT landscape need new levels of flexibility and automation not available with the current technology. This paper evolves a rule based approach to SLA representation and management which allows a clean separation of concerns, i.e. the contractual business logic is separated from the application logic. The authors make use of sophisticated, logic based Knowledge Representation (KR) concepts and combine adequate logical formalisms in one expressive logic based framework called ContractLog. ContractLog underpins a declarative Rule Based SLA (RBSLA) language with which to describe SLAs in a generic way as machine readable and executable contract specifications.

Download White Paper

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher
Technische Universitat Munchen
File Format
PDF
Date Published
May 8, 2009
Format
White Papers
Topics
Service Level Management, SLA

Similiar White Papers

Sample service level agreement for application support

Sample service level agreement for application support

Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what the

Publisher: TechRepublic

Outline responsibilities and objectives with this SLA for internal business units

Outline responsibilities and objectives with this SLA for internal business units

This sample SLA is designed to help you outline service level roles and responsibilities between your IT department and

Publisher: TechRepublic  |  Tags: html, it department, realistic

The Adoption of ITIL in Large Enterprises

The Adoption of ITIL in Large Enterprises

The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The pro

Publisher: CA (Computer Associates)  |  Tags: itil, management, service management

An Application of Central Limit Theorem to Wide Area Network Service Level Agreement Analyses

An Application of Central Limit Theorem to Wide Area Network Service Level Agreement Analyses

Managed Network Service Providers (NSP) supply the bandwidth, transport, equipment, and management services to connect d

Publisher: Northwestern University  |  Tags: management, wan

HP Software Configuration Management Solutions for Your Business

HP Software Configuration Management Solutions for Your Business

This webcast explains how to implement best practices in the enterprise, deliver on business agility goals, and meet SLA

Publisher: Hewlett-Packard  |  Tags: itil, management

Technische Universitat Munchen White Papers

A Multi-Layer Approach for Improving the Scalability of Vehicular Ad-Hoc Networks

A Multi-Layer Approach for Improving the Scalability of Vehicular Ad-Hoc Networks

Inter-Vehicle Communication (IVC) and its diverse possibilities for telematics and on-line safety applications have led

Publisher: Technische Universitat Munchen  |  Tags: applications, data, network

A Proposal for a Code Generator Based on XML and Code Templates

A Proposal for a Code Generator Based on XML and Code Templates

Code generation is one approach to achieve a productive industrial software production environment. This paper presents

Publisher: Technische Universitat Munchen  |  Tags: java, software, source code

Cloud-Based Enterprise Mashup Integration Services for B2B Scenarios

Cloud-Based Enterprise Mashup Integration Services for B2B Scenarios

This paper observes a huge demand for situational and ad-hoc applications desired by the mass of business end-users that

Publisher: Technische Universitat Munchen  |  Tags: applications, developers