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Latest Voice - Data Integration White Papers
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silicon.com > White Papers > Networking and Communications > LAN - WAN
Building a Home Lab Environment for Cisco Unified Communications
An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
QoS: What Is It? Why Do We Need It?
Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the pack Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Unified Messaging and Unified Communications
Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major m Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Securing Voice Networks
Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and d Read more
Nov 25, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Cisco IP Phone Features
Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
SIP Trunking is Key to Accelerating Unified Communications Deployments
Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in th Read more
Nov 20, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Windows Phones and Unified Communications
Are you thinking about unified communications in your business? You need to be. In today's world, two trends ar Read more
Nov 19, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Finansbank Improves Performance and Availability of Enterprise Data Warehouse
Finansbank wanted to implement a new enterprise data warehouse solution to support core banking data from a variety of s Read more
Nov 19, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred Read more
Nov 11, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Is your network ready for IP Telephony?
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-qua Read more
Nov 11, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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