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Latest Voice Recognition White Papers
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silicon.com > White Papers > Software and Web Development > Software Development Tools
Phonetic Query Expansion for Spoken Document Retrieval
The rapidly increasing amount of spoken data calls for solutions to index and search this data. The classical approach c Read more
Dec 17, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Combination of Multiple Speech Transcription Methods for Vocabulary Independent Search
Off late, most systems use large vocabulary continuous speech recognition tools to produce word transcripts which have i Read more
Dec 17, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Vocabulary Independent Spoken Term Detection
The author is interested in retrieving information from speech data like broadcast news, telephone conversations and rou Read more
Dec 17, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your sel Read more
Dec 1, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Market-Leading Data-Modeling Tools: Research Report from the Burton Group
The Burton Group provides an in-depth research report on Market-Leading Data-Modeling Tools. According to their resear Read more
Nov 4, 2009
silicon.com > White Papers > IT Management > Business Functions
TORO National Support Network
TORO's contact center handles an average of 300 calls per day and it needed a cost-effective solution that would improve Read more
Oct 5, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
A Success in Business Intelligence
For many years, Interactive Voice Response (IVR) technology has been used as a solution to resolve routine customer serv Read more
Sep 1, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Using an Adaptive Voice User Interface to Gain Efficiencies in Automated Calls
Traditional speech applications are "Static" and make no dynamic adjustments for the real-time behavior of individual ca Read more
Aug 29, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
TANDBERG AudioScience- Theory and Operation
The TANDBERG AudioScience microphone is a ceiling microphone designed specifically for use in Videoteleconferencing and Read more
Jun 23, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Dialog Speech Acts and Prosody: Considerations for TTS
As natural language dialog systems involving both speech recognition and Text-To-Speech (TTS) synthesis become more soph Read more
May 30, 2009
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Must read on silicon.com
- Phonetic Query Expansion for Spoken Document Retrieval
- Combination of Multiple Speech Transcription Methods for Vocabulary Independent Search
- Vocabulary Independent Spoken Term Detection
- Best Practices in the Call Center: A Customer Touch-Point Methodology
- Market-Leading Data-Modeling Tools: Research Report from the Burton Group
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