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silicon.com > White Papers > IT Management > Business Functions
Using Emotional Intelligence in the Technical Professions
In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use Read more
Nov 25, 2009
silicon.com > White Papers > Professions and Industries > IT Professionals
Next Generation of Microsoft Certifications
Earning a Microsoft Certification demonstrates the expertise with Microsoft products and platforms, the job-related expe Read more
Apr 27, 2009
silicon.com > White Papers > Professions and Industries > IT Professionals
MSDN Webcast: Preparing for Exam 70-431 SQL Server 2005 Implementation and Maintenance (Level 200)
The presenter of this webcast will help to prepare for the Microsoft Certified Technology Specialist Exam 70-431 Microso Read more
Dec 31, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
HP Education Services: Delivering Business Outcomes
This webcast shows how world-class learning solutions from HP can help company to combine people, process and technology Read more
Nov 3, 2007
silicon.com > White Papers > IT Management > User Satisfaction
Design Professional Charts in PowerPoint
If you have attended any presentation using PowerPoint®, you know how annoying those poorly made charts can be (you know Read more
Dec 5, 2006
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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