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silicon.com > White Papers > IT Management > Business Functions
Extending Sales, Marketing, and Service Effectiveness With Hosted CRM
Siebel CRM OnDemand is the most advanced hosted CRM solution available today. This webcast explains how Siebel CRM OnDem Read more
Mar 4, 2005
silicon.com > White Papers > Enterprise Applications > CRM
TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo
This webcast explains why Lufthansa Cargo chose to implement a strategic integration solution and how they have improved Read more
Mar 4, 2005
silicon.com > White Papers > IT Management > Business Functions
Learn About the First Hosted CRM Solution Just for Insurance Professionals
Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizat Read more
Jan 8, 2005
silicon.com > White Papers > Enterprise Applications > CRM
Powering YORK International Service With Siebel Service Through YORKConnect
This webcast discusses how YORK is leveraging Siebel CRM to achieve its stated goal of doubling its service revenue in t Read more
Jan 8, 2005
silicon.com > White Papers > Enterprise Applications > CRM
What's in Siebel 7.7 for You?
Siebel 7.7 not only delivers on customer requests for deeper industry functionality, it also makes significant advanceme Read more
Jun 23, 2004
silicon.com > White Papers > Enterprise Applications > Customer Management
Speaking to the Customer with One Voice: A Honeywell Aerospace Case Study
This webcast discusses how the actionable intelligence of Siebel Analytics, Siebel Call Center, and Siebel Sales has ena Read more
Mar 2, 2004
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The Value of Location Intelligence in the Communications Industry
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
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Must read on silicon.com
- Extending Sales, Marketing, and Service Effectiveness With Hosted CRM
- TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo
- Learn About the First Hosted CRM Solution Just for Insurance Professionals
- Powering YORK International Service With Siebel Service Through YORKConnect
- What's in Siebel 7.7 for You?
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