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silicon.com > White Papers > Networking and Communications > LAN - WAN
Accelerate Disaster Recovery
Accelerating disaster recovery is a requirement in today's business environment. There is no room for downtime, and lost Read more
Dec 16, 2009
silicon.com > White Papers > IT Management > Business Functions
Bridging the Embedded Software Development Gap
Forrester Senior Analyst Roy Wildeman as he discusses how embedded software raises both the rewards and risks of product Read more
Dec 11, 2009
silicon.com > White Papers > Enterprise Applications > Workflow Management
Unlock key strategies for successful systems development
Are you involved in developing embedded software, systems engineering or designing systems of systems? Are you intereste Read more
Dec 11, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Making the switch from Exchange to Google Apps - A Customer Success Story
Serena Software, a leading provider of software to accelerate application development, recently migrated its messaging s Read more
Dec 8, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Increase Productivity and Information Availability with ESB Messaging & Enrichment and Industry Connectivity
Learn how Mayo Clinic improved information availability and improved productivity Mayo Clinic, an international Read more
Dec 3, 2009
silicon.com > White Papers > IT Management > Business Functions
Using Emotional Intelligence in the Technical Professions
In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use Read more
Nov 25, 2009
silicon.com > White Papers > Enterprise Applications > Workflow Management
Establishing the Requirements Baseline
Did you know that problems with Requirements have been shown to contribute to as much as 25% of project failures? In thi Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
Metrics that force organizations to think about service level agreements and measurements differently Learn how new high Read more
Nov 20, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Consolidate Management Software and Reduce Cost
Organizations are feeling the pressure of economic uncertainty¿directly in their own financial statements, with their b Read more
Nov 4, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Putting ITIL V3 to Work With Business Service Management
ITIL v3's new life-cycle approach to service management is an evolutionary step and a clear sign that IT is taking a mor Read more
Aug 27, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
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Must read on silicon.com
- Accelerate Disaster Recovery
- Bridging the Embedded Software Development Gap
- Unlock key strategies for successful systems development
- Making the switch from Exchange to Google Apps - A Customer Success Story
- Increase Productivity and Information Availability with ESB Messaging & Enrichment and Industry Connectivity
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