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Axios Systems Case Study: Xansa

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Overview Xansa is an international Business Process and IT Services Company, creating and delivering process and technology solutions that significantly improve its clients' business performance. Setting up the function in India has been part of a far wider shift of resources to the subcontinent by Xansa, which provides services in Business and Technology Consulting, IT Implementation, IT Outsourcing and Business Process Outsourcing. At Xansa, assyst was selected to replace Quetzal as a Help Desk and ITSM solution since it could be rapidly implemented 'out of the box' and was developed from inception around IT Infrastructure Library (ITIL) Best Practice.

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Publisher: Axios Systems
File Format: PDF
Date Published: Mar 10, 2006
Format: Case Studies

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