White Papers
Insurance House Saves $1 Million by Using CA Clarity to Manage Its Portfolio of IT Projects
Category:
Tags: it projects, office, pmo, network
Overview Insurance House, based in Marietta, GA, is a $110 million insurance operation serving independent retail agents throughout the Southeast and Mid-Atlantic United States. To achieve its ease of use business objective for its network of agents, in 2003, Insurance House sought to do a significant "Technology refresh." For starters, the company had to put its own IT house in order before it could simplify the work of its customers. Though Insurance House had a Project Management Office (PMO) in place for a number of years, it was not able to efficiently measure the effectiveness of its technology expenditure. Insurance House selected CA Clarity solutions to help track and manage all its IT projects as part of a portfolio.
- Publisher
- CA (Computer Associates)
- File Format
- Date Published
- Mar 16, 2009
- Format
- Case Studies
CA (Computer Associates) White Papers
The Adoption of ITIL in Large Enterprises
The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The pro
Publisher: CA (Computer Associates) | Tags: itil, management, service management
The Five Essential Ingredients to Effective Event Correlation & Root Cause Analysis
This webcast series includes a comprehensive collection of information covering Enterprise IT Management solutions for d
Publisher: CA (Computer Associates) | Tags: applications, middleware
Virtualization Best Practices
There is a lot of hype around virtualization. One common virtualization goal is to improve the way in which IT manages i
Publisher: CA (Computer Associates) | Tags: management
Largest Resort Chain in the World, Sol Melia, Boosts Website Sales 200% Using CA's AllFusion Gen
Sol Melia is the largest resort chain in the world. It is the leading hotel chain in Spain, Latin America and the Caribb
Publisher: CA (Computer Associates) | Tags: applications, developers, marketing
Capacity Management: A CA IT Service Management Process Map
CA's IT Service Management (ITSM) Process Maps provide a clear representation of the ITIL best practice framework. This
Publisher: CA (Computer Associates) | Tags: itil
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7