White Papers

Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

Category:

Tags: pbx, voip, productivity, ip, customer service

Overview After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone system, the Visiting Nurse Association of Boston chose a robust VoIP solution from ShoreTel for its ease of use, flexibility, and in-house manageability. Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer service, and reducing administrative overhead.

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Publisher
ShoreTel
File Format
PDF
Date Published
Mar 18, 2009
Format
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