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Latest Customer Management White Papers
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silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Aberdeen - ERP in SMB-Exploring Growth Strategies
Read this report from Aberdeen to discover their findings about the benefits of an implementing an ERP system. Companies Read more
Dec 18, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Aberdeen - A Fresh Look at SAP's Software as a Service (SaaS) Solution
After a year of silence surrounding SAP's newest Enterprise Resource Planning (ERP) solution, SAP Business ByDesign is b Read more
Dec 18, 2009
silicon.com > White Papers > IT Management > Business Functions
Microsoft Dynamics CRM Online - Free Six-Month Trial
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a Read more
Dec 17, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Volume Activation Operations Guide
Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process. This document Read more
Dec 17, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Wholesalers Move Toward Intelligent Warehouses
For wholesalers, even the most organized warehouse is a source of cost and inefficiencies, ranging from basic overhead a Read more
Dec 17, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Top 5 Reasons to Implement Insight-Driven Inventory Management
Planning in a vacuum is no longer an option. Retailers and suppliers must work together to create a merchandise mix that Read more
Dec 16, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server
Adobe Flash Media Server provides a secure and affordable alternative to progressive downloading of content and can be u Read more
Dec 15, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
5 Essential Strategies for Making the Right First Impression
It's no easy task securing the full attention of decision makers, even for just a few minutes. This new eBook i Read more
Dec 14, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Optimizing Sales Messaging: The Impact of What You Say on Sales Performace
Is what you say as important as what you sell? Download the CSO Insights research report to view the results Read more
Dec 14, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Selling Smarter in 2009 and Beyond with Remote Selling
Discover how to increase sales efficiency and productivity with fewer resources. Read more
Dec 14, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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