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Latest IT Reliability White Papers
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silicon.com > White Papers > IT Management > IT Budgeting
Project Management & Business Skills Training Catalog
Improve your professional skills and increase your efficiency Our latest training courses offer expert instructi Read more
Dec 11, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Oracle Empowers Business Process Excellence Through Business and IT Collaboration
Oracle's unique offerings make it the vendor of choice to deliver complete solutions to companies ready to capitalize on Read more
Dec 2, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Effectively Managing Team Conflict
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team confli Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Four Key Elements of Effective Business Communication
We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial ex Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Windows Server 2008 "Starter" GPOs
The starter Group Policy Object (GPO) feature in Microsoft Windows Server 2008 doesn't provide any predefined solutions Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Top 10 Reasons Why TCP Is Reliable
In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to u Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > Project Management
Conflict Resolution and the Project Manager
Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your pro Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Exchange Server 2007: What To Expect
Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
How to simplify the IT infrastructure with end-to-end automation of document processes
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisf Read more
Nov 23, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Stay on course in any economic conditions with SOA
With the economy in constant fluctuation, this white paper is especially timely. "Enhancing your infrastructure in an un Read more
Nov 16, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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