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Latest Knowledge Management White Papers
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silicon.com > White Papers > Networking and Communications > Network Management
Improving Rack Cooling Performance Using Airflow Management Blanking Panels
Unused vertical space in open frame racks and rack enclosures creates an unrestricted recycling of hot air that causes e Read more
Oct 1, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
10-Step Strategy for SME Success
Use this framework to capitalize on a re-emergent economy with greater cost control and competitiveness. Read more
Sep 2, 2008
silicon.com > White Papers > IT Management > User Satisfaction
Knowledge Management and ITIL: Creating the Adaptive Organization
The Information Technology Infrastructure Library (ITIL) provides organizations with a framework for consistent IT Servi Read more
Sep 2, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
The Knowledge Management Imperative
Retention of expertise of key personnel and improved interaction between technology, people and processes continue to dr Read more
Sep 2, 2008
silicon.com > White Papers > IT Management > Business Functions
Knowledge Management for Customer Service: Ingredients for Success
As enterprises increasingly use customer service to differentiate themselves, knowledge management has gained prominence Read more
Sep 2, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Measuring & Valuing Knowledge: The Role of the Knowledge Audit
This paper provides insight and guidelines concerning the pivotal role of the knowledge audit in knowledge valuation. It Read more
Mar 25, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Ten Principles for Knowledge Management Success
Although Knowledge Management (KM) is as an enterprise-wide goal, many companies find success if they kickoff an initiat Read more
Sep 10, 2007
silicon.com > White Papers > Data Management > Data Infrastructure
Semantic Web Portals - State of the Art Survey
Web portals are entry points for information presentation and exchange over the internet used by a community of interest Read more
Jul 27, 2007
silicon.com > White Papers > Enterprise Applications > Workflow Management
Best Practices in Imaging & Forms Processing
This paper explains about the best practices to be followed in imaging and forms processing. Research of large organizat Read more
Jul 24, 2007
silicon.com > White Papers > Data Management > Data Infrastructure
Knowledge Management for Software Companies
Software Companies need to recognize that knowledge is an important asset. Knowledge is gathering over time and will ass Read more
Jul 18, 2007
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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