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silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Escaping PCI purgatory. Compliance roadblocks and stories of real-world successes
By now, any companies driving high volumes of credit card transactions that are not compliant with the payment card indu Read more
Nov 2, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
The Testing Approach to Stock Exchange Applications
From the days of physical scrip to dematerialized stocks and from the days of simple equities to structured products, st Read more
Aug 8, 2009
silicon.com > White Papers > Professions and Industries > Financial Services
The Business of Online Support: Achieving Your Competitive Support Advantage - Two eSupport Technologies That Will Enhance Your Technical Service Offering
Companies looking to manage their technology service offering with support process efficiencies and customer satisfactio Read more
Aug 7, 2009
silicon.com > White Papers > Professions and Industries > Financial Services
The FX Marketplace: Trends, Opportunities and Challenges
The foreign exchange marketplace is in a state of flux. The rules of the game are being re-written by the advent of new Read more
Mar 24, 2009
silicon.com > White Papers > IT Management > Business Functions
Testing Dark Pool Trading Systems
Dark Pool Trading Systems are intended to trade stocks privately with the objective of liquidating large stock positions Read more
Mar 7, 2009
silicon.com > White Papers > IT Management > Business Functions
Building a Virtual Customer Service Representative
This Technology Guide examines the Virtual Customer Service Representative (vCSR), a new kind of customer-centric softwa Read more
Jan 14, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Components
Market Risk and Algorithmic Trading
In the evolving financial markets, ever-more complex quantitative analyses are performed. Some constantly assess the mar Read more
Feb 15, 2008
silicon.com > White Papers > Professions and Industries > Financial Services
White Paper Spotlight: "IT Outsourcing Essentials" Research Series from IT Consulting Int'l
Inside Volume I - "Collaboration Fundamentals: Preventing Client/Vendor Process Mismatch" * A Process Compat Read more
Dec 13, 2007
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
PCI-DSS: Avoiding the Data Theft Disaster
This new whitepaper considers the topical issue of how to ensure your customers credit and debit card information is sec Read more
Dec 4, 2007
silicon.com > White Papers > Software and Web Development > Internet and Web
Web Site Measurement Hacks: Best Practices for Web Measurement
Web measurement is not a silver bullet; in fact, outside the realm of law enforcement and werewolf hunting, there are no Read more
Oct 24, 2007
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Must read on silicon.com
- Escaping PCI purgatory. Compliance roadblocks and stories of real-world successes
- The Testing Approach to Stock Exchange Applications
- The Business of Online Support: Achieving Your Competitive Support Advantage - Two eSupport Technologies That Will Enhance Your Technical Service Offering
- The FX Marketplace: Trends, Opportunities and Challenges
- Testing Dark Pool Trading Systems
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