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Latest Unified Communications White Papers
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silicon.com > White Papers > Networking and Communications > Network Technologies
Achieving Cost and Resource Savings with UC white paper
In this harsh economic climate, the need is more compelling than ever to cut costs and optimize resource utilization. U Read more
Nov 30, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Cisco IP Phone Features
Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
QoS: What Is It? Why Do We Need It?
Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the pack Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Unified Messaging and Unified Communications
Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major m Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Cisco Unified Communications: Unifying Communications Infrastructure
Learn about Cisco's unified communications vision, which combines individual systems with different communications capab Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
How Vulnerable Are Your Cisco IOS Routers?
Network security is a top priority for companies, and this includes securing Cisco routers. It is surprising to some tha Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Benefits of Unified Messaging in Exchange Server 2007
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
SIP Trunking is Key to Accelerating Unified Communications Deployments
Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in th Read more
Nov 20, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Windows Phones and Unified Communications
Are you thinking about unified communications in your business? You need to be. In today's world, two trends ar Read more
Nov 19, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
One Line on the bottom line
Telecommunications costs have never been easy to understand, predict or plan for - and as the business world rushes towa Read more
Nov 19, 2009
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The Value of Location Intelligence in the Communications Industry
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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