White Papers
KnowledgeWorker Puts the Sparkle Back Into Beaverbrooks
Category: Enterprise Applications
Tags: business process management, management, business process
Overview Beaverbrooks the jewellers is a family business that was established almost a century ago. Increased paperwork and administration were becoming an issue with staff at the branches and head office. Their retail sales teams prefer to spend time with customers, rather than paperwork and it seemed that much of their time was being taken up with phone calls and admin tasks. KnowledgeWorker, the content and business process management system from Datum International, was chosen as it demonstrated the ability to reduce administration and provide collaboration between head office and all the nationwide branches.
- Publisher
- Datum International
- File Format
- Date Published
- Jul 18, 2008
- Format
- Case Studies
- Topics
- Document Management, Business Management
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