White Papers

Establishing and Verifying Business Benefits

Category: IT Management, Enterprise Applications

Overview Defining business benefits of IT projects so that they can be verified is one of the most subtle elements in the construct of a business case. The identification of where benefits are created by the project within the firm -- and how to perform the quantification of the benefits -- can be difficult to pin down without a reliable methodology or technique.

Once the benefits are estimated, they must be linked to the project plan deliverables in a way that enables post-implementation follow-up to verify the realization of benefits. The benefits estimates within the cost benefit analysis chapter of the business case are like the top line in the firm's income statement. When revenue is not realized, the bottom line is red. And stakeholders, much like a firm's shareholders, will not be pleased.

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Publisher: Forrester Research
File Format: PDF
Date Published: Mar 18, 2009
Format: White Papers
Topics: Software Project Management, Methodology, ROI - TCO, Strategic Planning

Forrester Research White Papers

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